3 BOQ Group is issuing a warning to all customers about the heightened risk of End of Financial Yearphishing scams. Cybercriminals are increasingly using sophisticated tactics to create phishing links that impersonate common end of financial year communications from financial institutions and government agencies such as the Australian Tax Office or Medicare. How to Identify and Avoid Phishing Scams Unexpected Requests: Be wary of unsolicited requests for personal or financial information. Never click on a link or disclose sensitive information via email or text message. Check the Source: Always verify the authenticity of the communication. Remember phishing messages can be spoofed to appear to be from a genuine source. If in doubt, contact BOQ or the company via a verified contact line to gain advice. Look for Red Flags: Poor grammar, misspelled words, and email addresses that don't match the official domain are common indicators of phishing attempts. Secure Your Information: Use strong, unique passwords for all your accounts and enable multi-factor authentication where available. Stay Informed: Educate yourself about the latest scam tactics and share this knowledge with your network. If You Suspect a Phishing Scam Do Not Respond or Click on Links: If you receive a suspicious email or message, do not click on any links or respond to the sender. Report It: Contact BOQ's Customer Contact Centre immediately to report the incident and verify the legitimacy of the communication. You can also report suspected phishing attempts to ScamWatch or the company you believe is being impersonated. Protect Your Accounts: Change your passwords regularly and monitor your accounts for any unusual activity. If in doubt, contact BOQ: We’re a ‘Still all yours, Queensland’ kind of bank. The recent news of the successful appeal by ANZ to acquire Suncorp paves the way for there to be one less Queensland based bank for Queenslanders to choose from. But the good news is that after 150 years of proudly serving the Queensland community, the Bank of Queensland is still here for you. The human kind of bank BOQ Nerang Mall Kemal Coutinho, Owner-Manager, 0430 178 562 07 5675 3333 kemal.coutinho@boq.com.au facebook.com/boqnerangmall Bank of Queensland Limited ABN 32 009 656 740 AFSL and Australian Credit Licence No 244616. To report a fraud or scam, attend your local branch or call us immediately on 1300 55 72 72 (Monday-Friday, 8am-8pm AEST, and Saturday 9am-5pm AEST). If you have any concerns about the legitimacy of correspondence, or individuals, contact the ATO directly using their genuine website and contact details (https:// www.ato.gov.au/). Alternatively if you’re unsure you can contact BOQ group directly (either via financialcrimes@ boq.com.au or using the details on our Contact Us page). Report a cybercrime or cyber security incident to the ACSC via ReportCyber at www.cyber.gov.au/report, or call the Australian Cyber Security Hotline on 1300 CYBER! (1300 292 371). For more tips and resources, visit: https://www.boq.com. au/help-and-support/fraud-and-scams End of Financial Year Phishing Scams
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